top of page
Wave

POLITICA DI RESO E CAMBIO

La tua soddisfazione è la nostra felicità

  • What is a cookie?
    A cookie is a small text file stored on your computer, tablet or mobile phone that makes it possible to save and track data about your use of the website. Hermes.com uses cookies to identify you or store your product selection in your basket, for example. Cookies are managed by your Internet browser. By continuing to use our website, you consent to our cookie settings and agree that you understand the terms of our cookies policy. You can edit your preferences at any time by going to the "How do I manage my cookie preference" section.
  • What kind of cookies do we use?
    Our website uses various types of cookies: 1. Navigation cookies From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you've chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website. 2. Functional cookies These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: Remember me"). If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period,) finding the same articles that were selected. Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience. 3. Analytical cookies These cookies are used to prepare statistical analyses on the navigation methods of our website's users. We treat the results of these analyses anonymously and exclusively for statistical purposes only if the service provider uses the cookies to connect to the browser used or other devices used to navigate on the website. The website uses certain third-party services which, entirely independently, install their own cookies.Our own and third-party marketing and profiling cookies. These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third-party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective privacy policy. 4. Social Network cookies These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation.
  • How do I manage my cookies preference?
    You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings. We recommend that you do not disable cookies strictly necessary for the website to function (cookie described as "essential" in the "What cookies do we use?" table) because this would prevent you from ordering online and enjoying the services of the Hermes.com website. In order to manage cookies to best suit your needs, please bear in mind the purpose of cookies when setting your browser. Please find below instructions about managing and disabling cookies, depending on your browser: Internet Explorer Go to Tools menu, then Internet Options. Click on Confidentiality, then click on Advanced. In the Cookies window, select your preferences. Google Chrome Click the Chrome menu, the upper right button. Select Settings then click on Show advanced settings. In the Privacy section, click the Content settings button. Select your preferred option(s) in the Cookies section. Firefox Go to Tools then Options menu. Click on the Privacy settings. Select Use custom settings for history. Select your preferred option(s) on the Accept cookies from sites section. Safari Click on Safari, then Preferences. Click on the Privacy tab. Go to Block cookies and select your preferred option(s).
bottom of page